Privacy Policy

At AnantahEscapes, we are committed to safeguarding your privacy and earning your trust. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information on our website (“this website”). This policy specifically addresses the operational practices of this website, which is managed and configured by AnantahEscapes. We aim to give you as much control as possible over your personal information and its use in our business operations. Please note that we do not store any information submitted through the forms on our site except to address your queries. This policy is subject to change, so we recommend reviewing it periodically. 

Cookies 

As part of our personalized service, we use “cookies” to recognize you when you revisit our website and offer you a more customized experience. A “cookie” is a small piece of data sent from our web server and stored on your browser or your computer’s hard drive. Most browsers are set to accept cookies by default, but you can adjust your browser settings to refuse cookies if desired. Please note that you need to accept cookies to log on or access certain customized features on our website. 

Cookies allow us to recognize your preferences and may include both session cookies (which are deleted when you close your browser) and persistent cookies (which have a specified expiration date). AnantahEscapes does not use cookies to retrieve personal information from your computer. 

Personal Information Collection and Use 

You can visit our website without providing personal information. However, in certain areas, we may request personal information from you to better serve your needs, such as responding to your inquiries, offering relevant services, or analysing site usage trends. 

We only collect personal information (e.g., name, email, phone number) that you voluntarily provide. If you choose not to provide this information, you may still use most parts of our website but will not be able to access areas that require registration. 

Personal information you provide will not be sold, rented, or shared with third parties unless: 

• You give us explicit permission to do so. 

• It is necessary to provide a service you requested, such as working with a third party on behalf of AnantahEscapes. 

• We are required to respond to legal obligations, such as a subpoena or court order. 

Additionally, your web browser automatically provides certain information, such as: 

• Your computer’s IP address. 

• The type of web browser you are using. 

• Your computer’s operating system. 

This information is used in aggregate to improve our website’s features and content. It is not shared individually but may be included in aggregate reports shared with third parties. 

We may also retain personal correspondence (e.g., emails, letters) for record-keeping purposes. Feedback provided by users is used to improve our products and services and may be recorded for future reference. 

Disclosure of Information 

AnantahEscapes may disclose personal information in the following situations: 

• To identify or bring legal action against individuals interfering with our rights, property, or the rights of our users or others. 

• When we believe disclosure is required by law or necessary to comply with legal processes. 
• To protect the safety of AnantahEscapes users, the public, or the website in case of emergencies or exigent circumstances. 

Security 

While we take the necessary measures to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure. By using this website and submitting personal information, you acknowledge that AnantahEscapes cannot guarantee the security of any data you send to or receive from us online. You do so at your own risk. 

For any questions regarding our privacy practices, or if you wish to opt out of certain communications or information sharing, please contact us at [email protected].

Refunds and Cancellations 

Please refer to our Terms and Conditions section for the detailed Cancellation Policy. 

As our services are prepaid, refunds are not generally offered. However, in the event of a flight cancellation or a force majeure situation, we will process a refund only after receiving the refund from the service provider. The refund will be credited to the same payment method used for the original transaction. 

Please note that it may take 7-20 working days for the refund to be processed and credited back to your account. 

For any further assistance, please contact us: 

Email: [email protected] 
Phone: +91 8882299299 
Address: Reyanna Technologies Pvt Ltd.